Management and Information Technology


IMMG 22043

Operations Research II

Status : Core Pre-requisite :IMMG 12043 Co-requisite : None


On completion of this course, the student should be able to:

  • Identify and analyze business problems and formulate decision problems as mathematical programmes
  • Apply appropriate probabilistic and other quantitative techniques and methodologies to transform managerial situations including those under uncertainty, into OR models
  • Identify and use the right software to solve complicated problems.

Project Scheduling:
Introduction to PERT and CPM, construction of networks, determining the critical path, project scheduling with uncertain activity times, crashing activity times, planning and scheduling, project costs. Decision Theory and Games:
Introduction, structuring the decision situations, decision making under uncertainty, decision tree, utility theory. two person zero-sum games with and without saddle points. LP solution of zero-sum games. Dynamic Programming:
Introduction to Dynamic Programming under certainty and under uncertainty, Infinite State Dynamic Programming. Waiting Line Theory:
Waiting line situations in practical life, arrival distribution, service distribution, queue discipline. Introduction to stochastic processes, M/m/1, M/M/m systems with finite & infinite population, tandem queues. Introduction to other queuing models and queuing networks.
 Lectures, case discussions, tutorials, and applications of OR software such as Solver and Microsoft Project.
 End-of-semester examination, practical tests, group assignments, and in-class assessments.

  1. Anderson D R, Williams T A and Sweeney S J, “An Introduction to Management Science: Quantitative Approaches to Decision Making”, 11th Edition, South western college Pub.
  2. Fedrick F. Hiller. “Introduction to operation research”, 8th edition, 2004, McGraw-Hill Professional.
  3. Hamady A. Taha, “Operations Research in Introduction”, 6th edition, 1996, Prentice Hall.