Management and Information Technology


MGTE 31052

Advanced Operations Management

Status : Core Pre-requisite : MGTE 21043 Co-requisite : None


On completion of this course, the student should be able to:

  • Demonstrate understanding of the strategic role of operations management in an organization.
  • Demonstrate ability to apply concepts and techniques of operations management for the design of operational systems.
  • Analyse and evaluate the performance of operations function.
  • Model functions of operations systems using information technology.

Operations/ Manufacturing Strategy for competitiveness, Productivity and performance measurement, Job Design and work study.
Concepts of Product and Service Quality, Statistical Process Control techniques, Acceptance sampling.
Production/Materials Planning and Control, Material Requirements Planning Systems (MRP I), Manufacturing Resources Planning Systems (MRP II), Enterprise Resources Planning Systems (ERP), Advanced Scheduling systems, Operations best practices, Lean production.
Modelling and simulation in operations management, software, issues of computerisation.

Lectures, assignments, case studies and self-study.
End-of-course exam, mid-semester exam, in-class quizzes, mini group project.

    1. Chase, A and Jacobs (2006), Operations Management – For Competitive Advantage, 11th edition, McGraw-Hill.
    2. Nigel S, Stuart Cand Robert J (2000),Operations Management,3rd Edition, Prentice hall.
    3. Stevenson, W J (2001),Operations Management, 7th edition, McGraw-Hill.